FAQs
1. What is Dollhouse London?
Dollhouse London is a trendy online clothing brand that offers a wide range of women's fashion. They specialize in stylish, on-trend pieces including dresses, tops, bodysuits, skirts, and more, often with a chic, modern, and sometimes edgy aesthetic.
2. How do I know my size?
Dollhouse London typically provides a size guide on their website, where you can compare your measurements to the recommended sizes for each piece. If you're between sizes, they often suggest going with the larger size for comfort.
3. Can I change or cancel my order?
Once your order is placed, it is processed quickly to ensure fast shipping. However, if you want to cancel or modify your order, it's best to contact customer support immediately. They may be able to make changes before the order is dispatched.
4. Do you ship internationally?
Yes, Dollhouse London usually ships internationally. You can check their website for details on international shipping rates, estimated delivery times, and countries served.
5. What payment methods are accepted?
Most online retailers, including Dollhouse London, accept a variety of payment methods such as credit cards (Visa, MasterCard, American Express), and possibly newer methods like Apple Pay.
6. How can I track my order?
Once your order is dispatched, Dollhouse London typically sends a tracking number to the email address you provided. You can use this number on their website or on the carrier's website to track your shipment.
7. Can I return or exchange my items?
Dollhouse London often has a returns policy, allowing you to return unworn and unused items within a certain time frame (like 14-30 days), depending on the location. Some restrictions may apply to sale items. Always check the return policy on their website for specific terms and conditions.
8. How do I care for my Dollhouse London items?
Each item comes with care instructions that may include washing and drying recommendations to keep your clothing looking its best. Follow these instructions to maintain the quality and longevity of your clothes.
9. Do you offer gift cards?
Many fashion brands, including Dollhouse London, offer gift cards that can be purchased online and used to shop on the website. Check the site for availability and options.
10. How can I contact customer service?
Dollhouse London likely has a contact page with various ways to get in touch, such as email support or a live chat feature. They might also have social media pages where you can reach out.
